Emory Healthcare and Galileo are collaborating to expand access to primary and specialty care services across the state. By combining Emory’s provider network with Galileo’s primary care model, the organizations will work to improve clinical outcomes, reduce provider burnout, and expand ways to interact with quality health care providers across the state.

Georgia currently ranks 40th in the nation for primary care physician availability, with underserved communities facing significant barriers to timely care. This collaboration is one of several initiatives Emory Healthcare is advancing through the Emory Healthcare Network, a clinically integrated network focused on affordable, coordinated care.

Galileo’s multi-modal model of care will increase Emory Healthcare’s ability to reach patients through text-based interactions, on-demand virtual care and same-day/next-day appointments. Delivering full-spectrum digital- and physically-based primary care — Galileo is able to manage a range of conditions from acute/urgent care to chronic care and complex conditions. With 24/7 availability in both English and Spanish, Galileo supports equitable, continuous care for diverse populations.

“This collaboration enables us to offer care to individuals on their phones, computers or in a clinic setting — while ensuring they can seamlessly access Emory specialists when needed,” says Joon S. Lee, MD, CEO of Emory Healthcare.

The two organizations are exploring ways to reduce overburdened specialty care providers, ultimately freeing up valuable time for complex patient needs. Galileo’s integrated care model includes behavioral health and chronic disease management, which can help patients receive the right care sooner while improving access to Emory’s specialists.